We help merchants avoid alerts, chargeback and representment costs, and we keep your dispute rate low. Reduce your chargebacks by up to 63% with Payment Help.
Lower your chargeback costs
Paypal is one of the most recognised payment processing platforms worldwide. They offer many great services to protect both merchants and customers in equal measure, however there is little they can do to reduce chargeback costs. Payment Help provide Paypal chargeback management software to help merchants reduce the volume of Paypal chargeback disputes.Try for free
An event is a refund, cancellation or customer contact initiated by a customer using PaymentHelp
Replace your current payment descriptor with a custom PaymentHelp URL that directs your customer to a PaymentHelp site branded to you, capturing unhappy customers before they go to their bank for a refund.
With a simple search using their email address, your customer will see confirmation of any payments they’ve made for your service. You’ll be able to resolve their dispute or cancel their account and issue a refund if necessary.
You’ll reduce the costs of alerts, chargebacks and representments, save time and resource by dealing with customer issues before they become disputes, and generate less negative reviews, protecting your reputation.